Data Protection

1. Introduction

The Data Protection Officer for One Team Logic (OTL) is our Director of Operations & Security, Darryl Morton.

You can contact our data protection officer directly by email at dataprotection@oneteamlogic.co.uk.

Our privacy notice is available on this website at https://www.myconcern.co.uk/privacy-policy/.

2. Complaints

Data subjects are able to complain to OTL about:

  • how their personal data has been processed
  • how their request for access to data has been handled
  • how their complaint has been handled
  • how to appeal against any decision made following a complaint

All complaints should be directed to our Data Protection Officer at dataprotection@oneteamlogic.co.uk.

If the complaint is against a decision made by our Data Protection Officer it will be forwarded to our Director of Safeguarding Services to independently investigate the complaint.

Complaints are to be resolved within one month.

Appeals on the handling of complaints are to be resolved within one month.

If OTL fails to act on a data subject’s access request within the appropriate timeframe, or refuses the request, OTL will set out in clear and plain language the reasons why it took no action/refused the request.

Data subjects also have the right to complain directly to the Information Commissioner’s Office (ICO). The ICO’s website is at https://ico.org.uk. The ICO can be contacted by phone, email, live chat and by post. The postal address of the ICO is:

Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

Helpline number: 0303 123 1113

For general contact with the ICO, please use https://ico.org.uk/global/contact-us/email/.

Data subjects also have the right to seek judicial remedy.