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MyConcern Features

MyConcern is a secure and trusted, Queen's Award-winning safeguarding software which is used by schools, colleges, sports clubs and other organisations in the UK and worldwide. Designed by child protection professionals, each of its key features supports the recording, reporting and management of all well-being concerns, informing decision making and enabling early intervention.

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Simple, Secure Recording and Case Management

MyConcern provides an intuitive platform to record incidents and track case management, free from the risks associated with paper-based solutions which can become lost or damaged.

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Customised Reports

Multiple reports can be generated to fit your needs. Report on the whole organisation, a small part of it or even an individual profile. Save and re-use reports and download aggregated data for your governing body.

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Automated Chronologies

Automated chronologies provide a comprehensive overview of each profile. Safeguarding leads can track actions and securely share data with trusted professionals when appropriate.

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Customisable To Your Needs

MyConcern can be completely customised to your organisation’s needs, putting you in control of your safeguarding processes and ensuring that our features meet your requirements.

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Transferrable Electronic Records

Securely share information with other organisations and other trusted external partners, even those who do not have MyConcern installed.

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Detailed Profiles

The profile feature provides safeguarding leads with detailed information about each individual in their care. The information gathered in these profiles empowers them to make fully informed decisions and enables early intervention.

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Linked Siblings

Linked profiles of siblings and other pupils provide the safeguarding lead with an opportunity to easily and quickly identify trends within families and groups, and act early to prevent harm to those in their care.

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Categories of Concern

MyConcern has a library of over 130 categories of concern which safeguarding leads can use to categorise concerns. Definitions are provided to ensure accurate identification and appropriate support.

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Lessons Learned

Record 'lessons learned' to support staff CPD and improve outcomes for the children, young people and adults at risk in their care. These records can be used to develop lessons for pupils/members or inform staff training requirements.

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Redaction Tool

This tool allows safeguarding leads the ability to redact confidential or irrelevant data from PDF chronologies. These can then be shared in the peace of mind that no data protection rules have been compromised.

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Staff can specify where a concern took place to support your organisation’s understanding of the contextual nature of safeguarding and allow the safeguarding leads to identify locations which present a risk.

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Document Sign-Off

MyConcern allows safeguarding leads and senior staff to mandate that staff read relevant documentation. This feature then provides an audited record that documents have been read and understood by the required staff.

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