Service Status

See below for issues affecting MyConcern service. If you do not see an issue you are experiencing below, please contact our customer support team.

Contact Support


  • 10:00am: We have had reports that some customers are experiencing slower than usual response times. Our Site Reliability Engineering Team are looking into this as a priority and we will provide an update within the next hour. 
  • 10:51am: This issue has now been resolved and response times for customers should now be back to normal.